Emory Rhone OWNER AND OPERATOR

Greetings, I’m Emory Rhone, and my roots run deep in the vibrant city of Philadelphia. With a steadfast commitment spanning over three decades in the auto detailing realm, I’ve tirelessly refined my expertise to an unparalleled level of excellence. However, the most transformative phase of my journey occurred in the past five years, as I undertook a transformative leap, ushering my craft into the realm of professionalism. This evolution reached its zenith with the establishment of ER Mobile Car Wash, a testament to my unwavering dedication.

The cornerstone of my venture is founded on the notion of empowering individuals to nurture their valuable investments and cultivate a sense of pride in them. This ethos comes to life through the unique experience I offer: a mobile car wash service that comes directly to your doorstep. ER Mobile Car Wash Services epitomizes convenience, effectively dispelling any concerns related to maintaining the impeccable appearance of your vehicle.

Embedded within our enterprise is a resolute commitment to our clientele, exemplified by our rallying cry: “Customer satisfaction reigns supreme.” I invite you to reach out to us for our exceptional services and kindly recommend us to those who could benefit from our mobile car cleaning and detailing expertise. Your support is invaluable in our endeavor to redefine the car wash experience.

ER MOBILE POLICIES

Please provide an ample amount of space to perform our service, permission to be on-premises if you are not the owner, and a safe location as well as a safe condition to services your vehicle.
If we arrive and the previously mentioned conditions are not met, we reserve the right to reschedule the service at a later time/date that works for both parties. In addition, there will be a $15 rescheduling fee.
If the service is provided at your home, please make sure to have all vehicles that will be leaving adjusted so we do not have to break our setup to allow them to move.
We require payment to be paid in full on the day of the scheduled service. If the customer is not present they can leave payment in cash or check or will send an invoice via email that must be paid in full the same day. Failure to pay in full on the same day will result in a 15% late charge accrued each day if left unpaid.
We require a 24-hour notice to cancel any bookings. Failure to do so will result in a $40 cancellation fee.
We reserve the right to charge up to ½ of the scheduled wash service if canceled by the customer on the day of said scheduled service unless extreme circumstances could not allow you to keep the scheduled service. (Ex: Rain, Snow, Hurricane, and Death)
We reserve the right to alter or amend a booking time/date without penalty but wherever possible will let the customer know.
We reserve the right to alter a booking or move a booking in accordance to weather conditions and/or equipment failure without penalty to the company.

Our estimated time of arrival for our mobile services may depend on the weather, traffic, or other unforeseen circumstances.
We will contact you the day before the scheduled appointment to confirm, give you an estimated time of arrival, and make sure the weather is permitting us to work.
We will contact you on the day of the appointment if we running late or ahead of schedule.
Please remove all personal belongings, money, and other significant items from their vehicle prior to any type of detail.
If areas such as the center armrest storage or glove compartment are not cleared, we will not be able to clean them due to the customer’s private personal belongings.
Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove all car and booster seats before we arrive. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.
We reserve the right to charge each vehicle according to its condition, the type of vehicle, and the customer location.
We reserve the right to amend any price during the service should it differ from the original price.

Our estimated time of arrival for our mobile services may depend on the weather, traffic, or other unforeseen circumstances.
We will contact you the day before the scheduled appointment to confirm, give you an estimated time of arrival, and make sure the weather is permitting us to work.
We will contact you on the day of the appointment if we running late or ahead of schedule.
Please remove all personal belongings, money, and other significant items from their vehicle prior to any type of detail.
If areas such as the center armrest storage or glove compartment are not cleared, we will not be able to clean them due to the customer’s private personal belongings.
Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove all car and booster seats before we arrive. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.
We reserve the right to charge each vehicle according to its condition, the type of vehicle, and the customer location.
We reserve the right to amend any price during the service should it differ from the original price.

The headliner is gently cleaned, however, there may be remaining strains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason. If you choose to clean them at your own risk, they may look clean but will sag over time due to the glue being compromised.
We do not use harsh cleaning products on any interior or exterior areas. All of our products are safe and do not chemically damage carpets, leather, vinyl, plastic, painted, clear coated, or chrome surface.
We are not responsible for baked-on-brakes dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced.
Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle’s paintwork if left for a period of time. This will result in a. Deep chemical mark on the paintwork that may need additional work to safely removed. In some cases, the mark cannot be removed completely without comprising the clear-coat.
Exterior black or grey, textured or smooth trim pieces may be beyond restoring and will have to be replaced. We try our best to restore the plastic to its original color.
Any wax, sealant, or coating not properly cared for not last its intended durability length. We recommend safe hand washing.
We respect your time and personal property and we will be polite and courteous at all times. However, we reserve the right to refuse, deny or continue with any service if we deem the customer to be unreasonable.
We will not tolerate any verbal or physical abuse under any circumstances and will take the relevant actions should any such behavior be encountered.
For your safety please keep a safe distance, at least 10-15 feet away from our work area to avoid any trip or slip hazards. If you need to speak to us while we are working on your vehicle please make sure to get our attention from a distance. We try to pay attention to our surroundings.

Emory Rhone OWNER AND OPERATOR

ER MOBILE POLICIES

Please provide an ample amount of space to perform our service, permission to be on-premises if you are not the owner, and a safe location as well as a safe condition to services your vehicle.

If we arrive and the previously mentioned conditions are not met, we reserve the right to reschedule the service at a later time/date that works for both parties. In addition, there will be a $15 rescheduling fee.

If the service is provided at your home, please make sure to have all vehicles that will be leaving adjusted so we do not have to break our setup to allow them to move.

We require a 24-hour notice to cancel any bookings. Failure to do so will result in a $40 cancellation fee.

We reserve the right to charge up to ½ of the scheduled wash service if canceled by the customer on the day of said scheduled service unless extreme circumstances could not allow you to keep the scheduled service. (Ex: Rain, Snow, Hurricane, and Death)

We reserve the right to alter or amend a booking time/date without penalty but wherever possible will let the customer know.

We reserve the right to alter a booking or move a booking in accordance to weather conditions and/or equipment failure without penalty to the company.

Our estimated time of arrival for our mobile services may depend on the weather, traffic, or other unforeseen circumstances.

We will contact you the day before the scheduled appointment to confirm, give you an estimated time of arrival, and make sure the weather is permitting us to work.

We will contact you on the day of the appointment if we running late or ahead of schedule.

Please remove all personal belongings, money, and other significant items from their vehicle prior to any type of detail.

If areas such as the center armrest storage or glove compartment are not cleared, we will not be able to clean them due to the customer’s private personal belongings.

Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove all car and booster seats before we arrive. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.

We reserve the right to charge each vehicle according to its condition, the type of vehicle, and the customer location.

We reserve the right to amend any price during the service should it differ from the original price.

Our estimated time of arrival for our mobile services may depend on the weather, traffic, or other unforeseen circumstances.

We will contact you the day before the scheduled appointment to confirm, give you an estimated time of arrival, and make sure the weather is permitting us to work.

We will contact you on the day of the appointment if we running late or ahead of schedule.

Please remove all personal belongings, money, and other significant items from their vehicle prior to any type of detail.

If areas such as the center armrest storage or glove compartment are not cleared, we will not be able to clean them due to the customer’s private personal belongings.

Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove all car and booster seats before we arrive. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.

We reserve the right to charge each vehicle according to its condition, the type of vehicle, and the customer location.

We reserve the right to amend any price during the service should it differ from the original price.

We do not use harsh cleaning products on any interior or exterior areas. All of our products are safe and do not chemically damage carpets, leather, vinyl, plastic, painted, clear coated, or chrome surface.

We are not responsible for baked-on-brakes dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced.

Exterior black or grey, textured or smooth trim pieces may be beyond restoring and will have to be replaced. We try our best to restore the plastic to its original color.

Any wax, sealant, or coating not properly cared for not last its intended durability length. We recommend safe hand washing.

We respect your time and personal property and we will be polite and courteous at all times. However, we reserve the right to refuse, deny or continue with any service if we deem the customer to be unreasonable.

We will not tolerate any verbal or physical abuse under any circumstances and will take the relevant actions should any such behavior be encountered.

For your safety please keep a safe distance, at least 10-15 feet away from our work area to avoid any trip or slip hazards. If you need to speak to us while we are working on your vehicle please make sure to get our attention from a distance. We try to pay attention to our surroundings.